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Terms & Conditions

TERMS & CONDITIONS

Elize Labuschagne Interiors T/A Tassels & Treasures

Updated JUNE 2017
Welcome to the Tassels & Treasures website at www.tassels.co.za. The website is owned by Elize Labuschagne Interiors T/A Tassels & Treasures, registration number 1900/030436/23Tassels & Treasures provides the information contained on this website and the pages comprising the website ("Website") and advertises and sells the products to you, subject to these Terms and Conditions. Please read these Terms and Conditions carefully and should you have enquiries, please email us at info@tassels.co.za
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms, Trade Terms, and our Online Privacy Notice govern your use of this Website.

Acceptance
These website terms and conditions ("Website Terms") apply to your use of the Tassels & Treasures website at www.tassels.co.za (the "Website"). You must read these Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Terms in their entirety. If you do not agree to all of these Terms, you must not use this Website.

Accuracy of Content of the Website
Tassels & Treasures has taken all reasonable steps to ensure that each product described or depicted on this website and any other information (such as pricing) displayed on the website is current, complete and accurate. However content errors may occur. For this reason and if the law allows it, the information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy. Some descriptions or photographs of products and packaging may be of a generic nature and not specific to the particular product you wish to buy. If you are uncertain about information on a product advertised on this website, please send an email to info@tassels.co.za and we will gladly assist you.

Website Registration
As an unregistered user you will be able to browse the products offered on the website as well as add them to your cart. However when you choose to check out you will be required to login with your username and password. If you do not have a username and password you will be required to register on the website. Registration requires filling in a short form which will create login details. Once the registration is complete and you are logged in you will then be able to check out. The checkout process requires credit card details or alternative payment option details.

Password/Account Security
Consumers are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Tassels & Treasures shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Accuracy of content
To the extent permitted by applicable law, Tassels & Treasures disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Tassels & Treasures or any of its group companies.

Your Personal Information
These Website Terms supplement (and are in addition to) the terms of our Online Privacy Notice. Our Privacy Notice explains what personal information we collect about you when you use the Website, and you can view our Privacy Notice online by clicking here. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Notice in its entirety.

Procedures for Ordering
Placing an order
Once you have selected the product/s you wish to buy and submitted your online order, you will be shown an order summary page and given the opportunity to review the ordered items and correct any mistakes, before proceeding. By clicking on the "Place order" button you will have confirmed your online order which constitutes an offer to purchase the product subject to these Terms and Conditions.
Confirming an Order
Once we have received your online order, we will formally confirm or notify you of our acceptance of the order via email. However, technical or other problems may delay or prevent such confirmations. PLEASE DO NOT send an additional order if you do not receive confirmation from us as this may lead to a duplicate transaction. Should you not have received your order within 5 business days, please send an email to info@tassels.co.za
Cancellation of an Order
You cannot currently cancel an order once you have clicked the "Place order" button and payment is processed. However, you are entitled to return the product subject to the terms and conditions of the Refund and Exchange policy. 
Tassels & Treasures reserves the right to refuse to accept or process payment on any order, and may cancel any order if we reasonably suspect that fraud is being perpetrated on your account. However, we accept no liability which may arise as a result of our refusal to process any order.

Pricing
We will take all reasonable efforts to ensure that prices reflected on the website are accurate. You will be charged the prices reflected on the website. Prices are quoted in South African Rand and include Value-Added Tax (VAT). Special promotions may be limited to separate offer conditions and stipulations. Prices on the website are online only prices and may differ from prices in retail stores.

Stock Availability
Products displayed on this website are subject to availability.
 
Delivery 
Where we deliver:
We deliver to all physical addresses within South Africa, and by arrangement, to Southern African countries. We do not deliver to post boxes or beyond Africa.
Delivery Times:
We offer a Monday to Friday (09h00 – 17h00), delivery service. We do not deliver on Good Friday, the 25th and 26th of December, the 1st of January or any other public holiday in South Africa. There are no weekend deliveries.
Delivery should take place within 2 to 5 business days of placing an order.
Delivery Charges:
We charge a standard fee of R65.00 on orders with a total of less than R500.00. An order that is more than R5000.00 (after promotional vouchers have been deducted) does not incur any delivery charges.
PLEASE NOTE:
Tassels & Treasures makes every effort to ensure that the information supplied on the website is accurate. Where delays and out of stock situations occur, every reasonable effort will be made to inform the purchaser.
Please note that our courier company's driver may ask you for your name, surname and ID on delivery of products. Should you not be available at the chosen delivery address to receive your order at the time of delivery, the driver will make a second attempt at another time and thereafter we will contact you to arrange a suitable time for delivery.
Once you have paid for your products and need to make any changes on your order please email us at info@tassels.co.za
 
Payment
We will debit the total value of your purchase against the payment card tendered at the time of your transaction, alternatively your order will be placed on hold until we receive full payment in our bank account. We currently accept all South African credit cards (Visa and MasterCard).
a. Direct Deposit / EFT (Electronic Funds Transfer)
b. Credit card* - Visa, MasterCard,  (A processing fee might apply)
c. Paypal
d. Cash Deposits (Processing fees charged by banks will be for your own account)

 
Disclosures required in terms of section 43 of the Electronic Communications and Transactions Act 25 of 2002
Full name: Elize Labuschagne Interiors CC T/A Tassels & Treasures
Physical address: Tassels & Treasures, Unit 2, 17 Kambathi Street, N4 Gateway Industrial park, Cnr Solomon Mahlangu & Bronkhorstspruit Rd, Pretoria, 0001 

Telefax number: +27 86 607 6171
Telephone number: +27 12 460 6358
Website address: http://www.tassels.co.za
Email address: info@tassels.co.za
Registration number: 1900/030436/23
Vat Registration Number: 4520126063
Country of incorporation: South Africa
Managing Director and Chief Executive Officer: B J Brookes*
Members: JJ Struweg, C Gomes de Klerk
Physical address for receipt of service: Tassels & Treasures, Unit 2, 17 Kambathi Street, N4 Gateway Industrial Park, Cnr Solomon Mahlangu & Bronkhorstspruit Rd, Pretoria, 0001. A full record of your transaction can be accessed by logging in and clicking on the My Orders tab in My Account. You may request a record of your transaction for up to 90 days after which we will not be obligated to keep any records of your transactions.
 

Copyright and Intellectual Property Rights
Copyright and all intellectual property rights in all materials, texts, drawings, graphics, logos, icons and any data made available on this website (collectively "the materials") are owned by Tassels & Treasures or its content suppliers and thereof protected by both South African and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such copyright and other intellectual property rights. You may only use the materials or any component thereof for your information purposes or for the purposes of ordering products from Tassels & Treasures. The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Tassels & Treasures.  Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of Tassels & Treasures.
 

Links to other websites
External links are provided for your convenience, but they are beyond the control of Tassels & Treasures and no representation is made by Tassels & Treasures as to their content, source or any risks that may incur through linking to other websites. Use or reliance on any external links provided is at your own risk and we accept no liability in respect of such use. When visiting external links you must refer to the external terms and conditions of use.
You may not link to this website, in any manner, or frame any content of this website in any other manner or otherwise use the content without the express prior written permission of Tassels & Treasures.
 

Use of Website
Only you and Tassels & Treasures shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms. Tassels & Treasures shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order be stopped or cancelled.
By accessing and using the Website, you warrant and represent to Tassels & Treasures that you are legally entitled to do so to purchase any of the products offered for sale through the website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 18 years of age you warrant that you have the consent of your parent or legal guardian to enter into this agreement with Tassels & Treasures or that you have obtained legal status in another manner.
We may in our sole discretion at any time suspend or terminate the operation of the website without prior notice to you and without the need to give you reasons for such termination.
 

Address for Service
The address for service for all purposes relating to these terms of use including the giving of any notice, the payment of any sum, the serving of any process, is the address set out above and the fax number set out above.
Tassels & Treasures shall be entitled from time to time, by giving notice to you, to vary its physical address for service to any other physical address within the Republic of South Africa, and to vary its facsimile address for service to any other facsimile number.
 

Entire Agreement
These Website Terms and our Privacy Notice, set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
 

Other Legal Notices
Tassels & Treasures shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms.
All provisions of these Terms are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these Terms which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be excluded from the agreement between us and the remaining provisions of these Terms shall remain in full force and effect.
Should Tassels & Treasures be prevented from fulfilling any of its obligations to you as a result of any event of force majeure, then those obligations shall be deemed to have been suspended to the extent that and for as long as Tassels & Treasures is so prevented from fulfilling them and your corresponding obligations shall be suspended to the corresponding event. In the event that such event continues for more than 14 days after it has first occurred then Tassels & Treasures shall be entitled (but not obliged) to terminate all of its rights and obligations in terms of or arising out of these terms by giving notice to you. An event outside the control of Tassels & Treasures shall mean any event or circumstance whatsoever which is not within the reasonable control of Tassels & Treasures including, but not limited to, vis major, casus fortuitus, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, war (whether declared or not) or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement or any international authority, any requirement of any government or other competent local authority, any court order, export control or shortage or transport facilities.
These terms shall be governed by and construed in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law. You hereby consent to exclusive jurisdiction of the High Court of South Africa in respect of any disputes arising in connection with the services referred to herein, or the terms or any matter related to or in connection therewith.
For purposes of calculating any time periods GMT +2 shall be used.

 

WHOLESALE & RETAILERS TERMS OF SALE - APPLICABLE TO RESELLERS, RETAILERS, DISTRIBUTORS, AGENTS AND CORPORATE CLIENTS.

When purchasing goods for re-sale from Tassels & Treasures, there are a few important items to note;

1. Minimum wholesale per item is quantities as specified.
2. All items in our catalogue are subject to VAT, all prices shown here and in wholesale price lists are exclusive of VAT.
3. Goods remain the legal property of Elize Labuschagne Interiors CC T/A Tassels & Treasures until paid in full.
4. Prices are subject to change without notice.
5. The sale of goods is subject to our standard Wholesale Terms of Trade as detailed below.
6. Tassels & Treasures are wholesalers and pricing should not be distributed for public knowledge
7. General public orders will be fulfilled at our RSP

WHOLESALE TERMS OF TRADE
Effective 1 June 2017

1. The following references will be accepted as:
Tassels & Treasures, Supplier, our, us or we refers to Elize Labuschagne Interiors CC T/A Tassels & Treasures, Reg No. 1900/030436/23.
Applicant, Buyer, you and your refers to the person/s as nominated on the Account Application document/Invoice/Statement/Web order.
Goods refer to the supplier’s goods or services provided by Tassels & Treasures and invoiced (charged) to the Applicant.

2. Our Offer to Trade
This agreement sets out the respective rights and obligations of you and Tassels & Treasures on any trade/agreement entered into by ordering/purchasing stock goods and services from us, and on approval of a trading Account by us.

Orders must be pre-paid via quote/pro-forma/invoice; we are not able to offer accounts. We accept credit card, Paypal or EFT bank payments. You will be emailed the quote/pro-forma/invoice and goods will be held for 14 days pending payment. Please note that we only hold limited stock so all orders will be held for a maximum of 14 days before being reallocated to another stockist. No orders will be fulfilled until full payment is received. 

The Applicant understands that all or part of or in part of this Agreement may be deleted, altered and/or inclusions made without your prior consent and/or notification. Where practicable we will notify you, in writing prior to inception, but we are not bound by this Agreement to do so. A new Account Application is required for any change to your business ownership or business structure. Tassels & Treasures may reject or refuse to accept an Account Application form without notifying cause or reason.

3. Pricing and VAT
All prices are subject to change without notice. Please refer to your quote/pro-forma/invoice or our website with your login credentials (as authorised by us) for current pricing. Prices are quoted before freight charges and are exclusive of VAT.

4. Order Acceptance and/or Refusal
We may accept or decline, in whole or in part, an order from you. Products are sold in minimum order quantities per SKU, or in full cases as detailed on the order system/website. 

Our minimum order is R2,500 + shipping charges on all new orders. A minimum of R1,000 applies to subsequent orders. Orders below R1,000 will attract an additional processing fee of R150.

Special orders are non-refundable and a deposit must be paid before processing commences.

5. Order Cut-Off Times and Dispatch Schedule.
All orders received by Tassels & Treasures prior to 12:00 each business day, will be packed for dispatch the next business day. Orders received after the cut-off of 12:00 each business day, will be processed as received the following day.  

We operate no same day delivery option on goods. All orders are dispatched on a road express service and a tracking link can be provided on request.

All orders are dispatched from Pretoria, South Africa with freight times being 1-2 days from dispatch to main centres, and up to 2-5 days for other areas.

6. Account when payable
All accounts are payable on order (strictly 30 days net from invoice date for approved accounts).

7. Account on HOLD
We may refuse to send an order where your Account falls outside your Account terms. The order may be cancelled or placed on Hold until overdue monies have been paid for. 

8. Closure of an Account
We reserve the right to close your Account, without notice and without reason. However, we will attempt to notify you, in writing, at a time practicable to us. Some reasons include, but are not limited to:
a. Your Account is in default.
b. Improper trading practices.
c. Account inactivity
d. A history of continued late payments.
e. Providing to us false or misleading information.
f. Failing to advise changes to information given as per the Account Application document.
g. If the business ownership changes.


9. Payment & Credit Terms (if offered)
Any amount shown on invoice or as per statement is payable by the Applicant without deduction, setoff or cross claim. Full total payable on any invoice is payable within 30 days from the date of the invoice. Offer of Credit terms may be suspended beyond this date.

10. Your Liability
You are liable to us for all goods charged to your Account, until paid in full.

11. Ownership of Goods
Ownership of goods passes to you at time of payment in full. We remain the owner of all goods covered by an invoice until you have paid in full the invoice value of those goods.

12. Delivery & Shipping
Shipping is free within South Africa for all orders above R5,000. Freight fees are charged on invoice and VAT is applicable. Should your order value be lower than the above, charges will be dependent on items ordered and delivery address, and will be quoted and charged at cost. We reserve the right to use our discretion as to the carrier to be used on any shipment. Please contact our office for details of freight charges for relevant goods or orders. 

13. Return of Goods
Tassels & Treasures is under no obligation to accept goods for return i.e. for replacement or credit claim, and may refuse to at our discretion and without reason.

ALL GOODS AND INVOICES MUST BE CHECKED ON ARRIVAL. ALL SHORTAGES, INCORRECT OR DAMAGED GOODS MUST BE NOTIFIED TO US WITHIN 48 HOURS OF RECEIPT, OTHERWISE CLAIMS WILL NOT BE RECOGNISED.

Goods for return will not be accepted without prior arrangements and authorised by an officer of the company. All freight charges will be on account of the buyer unless otherwise waived by us.

14. Statements
We will forward a Statement of Account once a month only where there is a transaction or payment activity or where there is a balance outstanding on your account.

15. Payment Methods
Tassels & Treasures accepts payments by means of:
a. Direct Deposit / EFT (Electronic Funds Transfer) PREFERRED
b. Credit card* - Visa, MasterCard,  (A processing fee might apply)
c. Paypal
d. Cash Deposits (Processing fees charged by banks will be for your own account)

16. How we apply Payments
We will apply payment against Accounts according to your remittance advice (where viable) or the oldest debt if no remittance advice is provided

17. Default Account
We may re-take possession of any goods or associated charges, not paid in full. We may keep or re-sell these re-possessed goods at our discretion. If the Applicant has sold all goods and does not present payment on request of the Supplier, we will take action against the Applicant.

An account service fee of 2% + VAT will be charged on outstanding balances at 60 days or more. We may list you with any credit bureau where you are in default.

18. Debt Recovery, Expenses and Disbursements
You agree to pay for all costs, disbursements and other expenses incurred by us in recovering or attempting to recover any monies outstanding by you, including, but not limited to, fees incurred by our debt recovery agency, solicitor, sheriff, attorneys etc.

19. Default Interest
Default Interest will be charged, at our discretion, on ALL overdue Accounts at the maximum allowable rate, calculated on a daily basis from the date in which the Account first became due. Payments received from the Applicant will be offset against any default interest first and all such charges will be payable on demand.

20. Breach
Any breach, of this Agreement may lend cause for Tassels & Treasures to suspend or forfeit credit facilities without notice and/or close your Account. The customer may be required to trade on a “pre-payment” basis, until, at the discretion of Tassels & Treasures, credit facilities are re-instated.

21. Right to Vary Term of Trade.
We reserve the right to vary these terms and conditions at any time without notice.